This Privacy Policy explains how Phronetic collects, uses, discloses, protects, retains, and deletes information when you use the Phronetic mobile application and related services.

Phronetic is a digital emotional-support and self-reflection service operated by the developer identified in the app-store listing. It is not a medical provider, medical device, psychotherapy service, or emergency service.

本隐私政策说明您使用 Phronetic 移动应用及相关服务时，我们如何收集、使用、披露、保护、保留和删除信息。

Phronetic 是由应用商店页面所列开发者运营的数字化情绪支持与自我反思服务。Phronetic 不是医疗服务提供者、医疗器械、心理治疗服务或紧急救援服务。

We collect information you provide and information created through your use of the service. Phronetic does not currently collect device identifiers, diagnostic logs, crash reports, or anonymous analytics data through the app.

When you connect to the service, our hosting and network providers may temporarily process technical network information, such as your IP address, as necessary to deliver and secure the service. Phronetic does not use this information for advertising or cross-app tracking.

• Account and contact information, such as name, username, email address, phone number, account identifier, sign-in provider, and verification status.
• Sensitive content you choose to submit, including chat messages, journal or reflection content, emotional check-ins, activity inputs, therapist preferences, and feedback.
• Voice input and transcripts when you choose voice features. Microphone access is requested only to provide those features.
• Conversation and personalization data, such as session history, summaries, emotional patterns, saved memories, risk signals, and your language or experience preferences.

我们会收集您主动提供的信息以及您使用服务时产生的信息。Phronetic 应用目前不收集设备标识符、诊断日志、崩溃日志或匿名分析数据。

当您连接服务时，为提供服务及保障服务安全，我们的云托管及网络服务提供商可能会临时处理 IP 地址等必要的网络技术信息。Phronetic 不会将此类信息用于广告或跨应用追踪。

• 账户与联系信息，例如姓名、用户名、电子邮箱、电话号码、账户标识、登录服务提供方和验证状态。
• 您选择提交的敏感内容，包括聊天消息、日记或反思内容、情绪记录、活动输入、治疗师偏好和反馈。
• 当您选择语音功能时产生的语音输入和转写文本。我们仅为提供相关功能而请求麦克风权限。
• 对话与个性化数据，例如会话记录、摘要、情绪模式、保存的记忆、风险信号，以及您的语言或体验偏好。

We use information only for operating, protecting, supporting, and improving the Phronetic experience described to you.

• Create and manage your account and authenticate sign-ins.
• Provide supportive chat, voice transcription, reflections, summaries, activities, and continuity between conversations.
• Apply safety checks and provide non-clinical crisis signposting when appropriate.
• Filter and explain therapist suggestions based on the preferences you provide; Phronetic does not guarantee availability, outcomes, or therapeutic fit.
• Respond to support and privacy questions.
• Detect abuse, secure the service, and improve product quality based on user feedback and service information described in this policy.

我们仅将信息用于运营、保护、支持和改进已向您说明的 Phronetic 体验。

• 创建和管理您的账户，并验证登录。
• 提供支持性聊天、语音转写、反思、摘要、活动，以及不同对话之间的连续体验。
• 执行安全检查，并在适当情况下提供非临床的危机资源指引。
• 根据您提供的偏好筛选并解释治疗师建议；Phronetic 不保证治疗师档期、服务结果或匹配效果。
• 处理用户支持与隐私问题。
• 发现滥用、保障服务安全，并根据用户反馈及本政策所述服务信息改进产品质量。

Phronetic uses automated systems to generate responses, summaries, and grounded recommendation wording. Content you submit may be processed by those systems. AI output can be inaccurate and must not be treated as diagnosis, medical advice, or emergency guidance.

We disclose information only as needed to vendors that help us operate the service, such as cloud hosting, database, security, email, voice transcription, and AI-processing providers; to Apple or Google when you choose their sign-in services; to a therapist or referral destination when you direct us to share or submit information; or when required by law, safety, or a corporate transaction with appropriate protections.

We do not sell your personal information. We do not use sensitive conversation content for behavioral advertising.

Phronetic 使用自动化系统生成回复、摘要和基于候选信息的推荐说明。您提交的内容可能由这些系统处理。AI 输出可能不准确，不应被视为诊断、医疗建议或紧急情况指导。

我们仅在必要范围内向协助运营服务的供应商披露信息，例如云托管、数据库、安全、电子邮件、语音转写和 AI 处理提供商；当您选择 Apple 或 Google 登录时向相应服务方披露；当您指示我们分享或提交信息时向治疗师或转介目的地披露；或在法律、安全要求或采取适当保护措施的企业交易中披露。

我们不会出售您的个人信息，也不会将敏感对话内容用于行为广告。

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted network transport, access controls, and credential protection. No service can guarantee absolute security. Avoid including information that is not needed for the support you want.

我们采取合理的管理、技术和组织措施来保护信息，包括加密网络传输、访问控制和凭据保护。任何服务都无法保证绝对安全。请避免提供与您所需支持无关的信息。

We retain account and service information for as long as needed to provide Phronetic and for legitimate purposes such as security, dispute resolution, and legal compliance. Retention varies by data type and context. Temporary processing data may follow shorter operational schedules; backups may take additional time to cycle out.

We delete or de-identify personal information when it is no longer needed for the purposes described in this policy, except information we must retain for legal, security, fraud-prevention, or dispute-resolution reasons. Any retained information remains limited to that purpose and is deleted when the reason ends.

我们会在提供 Phronetic 所需期间，以及为安全、争议解决和遵守法律等正当目的所需期间保留账户和服务信息。具体期限因数据类型和使用场景而异。临时处理数据可能适用较短的运营周期，备份完全轮换删除可能需要额外时间。

当个人信息不再为本政策所述目的所需时，我们会删除相关信息或对其去标识化，但为法律、安全、防欺诈或争议解决而必须保留的信息除外。任何保留信息仅限用于相应目的，并在该目的终止后删除。

Depending on where you live, applicable law may provide rights relating to certain personal information. We may need to verify your identity before responding to a privacy inquiry.

• Control microphone and speech-recognition access in your device settings.
• Contact us with questions about this policy or how Phronetic handles information.

根据您所在地区，适用法律可能赋予您与部分个人信息相关的权利。在回应隐私咨询前，我们可能需要验证您的身份。

• 在设备设置中管理麦克风和语音识别权限。
• 如对本政策或 Phronetic 处理信息的方式有疑问，请联系我们。

Phronetic and its service providers may process information in the United States and other countries where they operate. Those countries may have different data-protection laws. Where required, we use appropriate measures for international transfers.

Phronetic 及其服务提供商可能在美国及其开展业务的其他国家或地区处理信息，这些地区的数据保护法律可能与您所在地不同。在法律要求的情况下，我们会对跨境传输采取适当措施。

Phronetic is intended for adults and is not intended for anyone under 18. We do not knowingly collect personal information from a person under 18. If you believe a minor has provided information, contact us so we can investigate and delete it as appropriate.

Phronetic 面向成年人，不适用于任何未满 18 周岁的人士。我们不会在明知的情况下收集未满 18 周岁人士的个人信息。如果您认为未成年人提供了信息，请联系我们，以便我们调查并酌情删除。

We may update this policy as Phronetic or applicable requirements change. We will post the revised policy here, update the effective date, and provide additional notice when required.

For privacy questions or requests, email support@depthcorp.ai. Include only the information needed to identify your account and request; do not send passwords or highly sensitive conversation details by email.

我们可能会随着 Phronetic 或适用要求的变化更新本政策。届时我们将在本页面发布修订版本、更新生效日期，并在法律要求时提供额外通知。

如有隐私问题或请求，请发送邮件至 support@depthcorp.ai。请仅提供识别账户和处理请求所需的信息，不要通过电子邮件发送密码或高度敏感的对话详情。